Storefront Visibility Package
A storefront people notice, scoped and quoted with the grant paperwork ready.
Your storefront is the first impression most customers get, and the part of the building municipal improvement programs most often support. BBN Labs assesses what you have, designs what it could become, and manages sign fabrication and installation quotations from start to finish. A grant-readiness checklist is prepared along the way, since façade and signage projects may qualify for municipal programs, subject to program rules, available funding, and approval.
- ✓On-site storefront assessment with photos and measurements
- ✓Sign-board design concept aligned with your brand
- ✓Window-graphics concept for promotions, privacy or hours
- ✓Exterior mockup showing the proposed storefront before anything is ordered
- ✓Sign and façade quotations, gathered and compared
- ✓Installation coordination with a single point of contact
- ✓Grant-readiness checklist for municipal façade and signage programs
- ✓Optional before-and-after photo and video documentation
Good fit: Retail and restaurant owners whose storefront no longer matches the quality inside · Businesses in BIA or main-street areas considering a façade or signage project · Owners who want one coordinator instead of juggling sign shops and contractors
Digital Menu Board Package
A menu screen that sells your specials, with updates in minutes instead of a print run.
A digital menu board replaces reprints with a screen you control. BBN Labs plans the layout for your counter, designs the menu to match your brand, schedules promotions by daypart and trains your staff to make day-to-day changes. Price updates that used to mean a print run now take minutes.
- ✓Screen layout planned for your counter and sightlines
- ✓Menu design matched to your brand and printed menus
- ✓Scheduled promotions that change automatically by daypart
- ✓QR code integration for full menus and ordering links
- ✓Edit your menu from your phone or laptop, anywhere
- ✓Remote updates handled for you when prices or items change
- ✓Staff training on everyday edits
- ✓Optional monthly management plan
Good fit: Restaurants, cafés and takeout counters still reprinting menu changes · Quick-service spots that want to push different specials at lunch and dinner
Retail Modernization Package
Store technology that knows your customers and saves your staff hours every week.
Modern retail tools should remove work. Too many add it. This package starts with a needs assessment, then implements only what fits your store: customer database, loyalty, review collection, ordering or booking, and inventory tools where they make sense. Everything is documented and your staff are trained before the project is called done, which also leaves you a clean file if a retail technology program is worth applying to.
- ✓Store needs assessment before any tool is recommended
- ✓CRM and customer database setup
- ✓Loyalty program configuration
- ✓Review collection tools at the counter
- ✓Online ordering or booking where it fits your model
- ✓QR and NFC touchpoints in-store
- ✓Inventory or product catalogue setup where applicable
- ✓Staff training on every tool installed
- ✓A written record of everything set up, yours to keep and handy if you ever apply for funding
Good fit: Independent retailers running the store from memory and paper · Shops that want walk-ins to become repeat customers · Owners exploring retail technology programs before buying anything
Restaurant Growth & Efficiency Care Plan
A restaurant that looks sharp and runs lean, with regulars coming back month after month.
Most independent restaurants already juggle enough vendors. What helps is one team watching the whole picture. This care plan combines the visible upgrades, from website and menus to photography and a signage review, with the operational ones: loyalty, reviews and screening for energy-efficiency incentives your kitchen may qualify for. One team watches the whole picture and sees every piece through.
- ✓Restaurant website with current menu and hours
- ✓Online ordering links connected where you already sell
- ✓Printed menu design and print coordination
- ✓Digital menu board setup
- ✓Exterior-signage review with recommendations
- ✓QR review cards for the counter and tables
- ✓Loyalty program for regulars
- ✓Food photography session
- ✓Energy-efficiency partner screening for kitchen, lighting and ventilation incentives
- ✓Monthly care plan with updates, edits and reporting
Good fit: Independent restaurants that want steady improvement without managing five vendors · Owners who would rather run the kitchen than the marketing
Business Launch Package
Everything a new business needs to open its doors looking established.
Opening a business means fifty decisions at once; this package handles the visible ones. BBN Labs builds your brand, website, email and print essentials, supports your Google Business Profile, and prepares a storefront sign concept ready for quotation. You open looking like you have been here for years.
- ✓Logo design
- ✓Brand basics: colours, fonts and a simple usage sheet
- ✓Starter website with the pages customers expect
- ✓Business email on your own domain
- ✓Google Business Profile setup support
- ✓Business card design and print coordination
- ✓Flyer design for opening promotions
- ✓Storefront sign concept ready for quotation
- ✓QR review card to start collecting reviews from day one
Good fit: New businesses opening their first location · Owners rebranding after a purchase, move or franchise exit
Website & E-commerce Growth Package
A website that earns its keep: found locally and easy to buy from.
A website should bring in measurable business. Too many just sit there. This package builds or rebuilds your site, adds e-commerce where it fits your model, sets up local search foundations and gives you analytics that show what is working. Training is included so your team can manage products and content without calling anyone.
- ✓Website build or rebuild with mobile-first layouts
- ✓Online store or product catalogue setup
- ✓Payment and shipping configuration where applicable
- ✓Product upload and page copy support for your first listings
- ✓Local SEO foundations: titles, descriptions and Google Business Profile links
- ✓Analytics setup so you can see visits, sources and sales
- ✓Product photography coordination
- ✓Staff training on orders, edits and updates
Good fit: Businesses whose current website is a brochure when it should be a salesperson · Retailers ready to sell online without handing margin to marketplaces
Reputation & Loyalty Package
More and better reviews, and customers who come back on purpose.
Reviews decide who gets the first visit; loyalty decides who gets the tenth. This package sets up review collection at the counter, response templates, a loyalty program and a customer database, then trains your staff to use them every shift.
- ✓Review profile audit across Google and the platforms your customers use
- ✓QR and NFC review cards for the counter, tables or invoices
- ✓Response templates for positive and negative reviews
- ✓Loyalty program setup matched to how your customers buy
- ✓Customer database so you can see repeat visits instead of guessing
- ✓Email or SMS follow-up basics, set up with Canadian consent rules in mind
- ✓Staff training on asking for reviews the right way
- ✓Optional monthly reporting
Good fit: Businesses with great service and a review profile that does not show it · Owners losing repeat business to competitors with loyalty programs
Accessibility Improvement Package
A business more people can enter and buy from, documented for potential funding.
Accessibility improvements widen your door, sometimes literally. BBN Labs walks your storefront and website for barriers, prioritizes practical fixes, manages the physical work through to completion and documents everything in a format suited to accessibility funding applications. Some municipal programs may support this work, subject to program rules, available funding, and approval.
- ✓Storefront accessibility walkthrough: entrance, aisles, counter and washroom
- ✓Website accessibility review against common barriers
- ✓Prioritized improvement list, practical fixes first
- ✓Door operators, ramps and hardware — arranged and managed
- ✓Accessible signage and directional-sign concepts
- ✓Quotation coordination for the physical works
- ✓Documentation package suited to accessibility funding applications
- ✓Staff orientation on serving customers with different needs
Good fit: Storefront businesses with entrance, washroom or layout barriers · Owners who want accessibility work documented for potential funding applications
Export Market Launch Package
A business ready to sell beyond its home market, with materials, systems and paperwork in order.
Selling outside your home market takes materials and systems that hold up in front of buyers. This package assesses your readiness, builds the catalogue and trade-show essentials, sets up CRM follow-up for leads, and screens export-related funding programs your project may qualify for, subject to program rules, available funding, and approval.
- ✓Export-readiness assessment covering product, pricing and capacity
- ✓Target-market summary for your first export destination
- ✓Website review for export: language, currency and shipping signals
- ✓B2B line sheet or wholesale catalogue design
- ✓Trade-show materials: banner, one-pager and cards
- ✓CRM setup for distributor and buyer follow-up
- ✓Screening of export-related funding programs your project may qualify for
- ✓Documentation checklist for quotes, certifications and logistics conversations
Good fit: Producers and makers ready to sell outside their home region · Manufacturers and food businesses preparing for first export orders
Multi-Location Package
Every location looking and operating like one brand.
Two locations can feel like two different businesses unless the systems say otherwise. This package audits every site, standardizes branding, listings, reviews and loyalty across them, and leaves you a rollout playbook for the next opening.
- ✓Multi-location audit: branding, listings and customer experience at each site
- ✓Brand consistency kit shared across locations
- ✓Google Business Profile setup or cleanup for every location
- ✓Location pages on your website that say more than an address
- ✓Centralized review monitoring across all sites
- ✓One loyalty program customers can use at any location
- ✓Vehicle graphics concepts for fleet consistency
- ✓Staff training playbook you can reuse at each new opening
- ✓Rollout schedule that brings locations online one at a time
Good fit: Owners operating two or more locations with inconsistent branding · Franchisees and growing groups standardizing before the next opening
Business Efficiency Package
Equipment and efficiency upgrades screened for incentives and coordinated end to end.
When the project is equipment, lighting or HVAC, we assess the need, screen the utility incentives the project may qualify for, and manage contractor quotations and documentation from first visit to final claim. Where a digital upgrade would strengthen the same project, we propose it alongside; all incentive outcomes remain subject to program rules, available funding, and approval.
- ✓On-site needs assessment of equipment, lighting and energy use
- ✓Utility-incentive screening to identify programs your project may qualify for
- ✓Lighting, HVAC and equipment work quoted by licensed contractors and managed for you
- ✓Quotation coordination so you compare like with like
- ✓Complementary digital upgrade proposal where it strengthens the project
- ✓Documentation checklist matched to incentive program requirements
- ✓Single point of contact from scoping through installation
- ✓Completion paperwork support for incentive submissions
Good fit: Businesses facing equipment, lighting or HVAC decisions and unsure where to start · Owners who want incentive screening done before signing any contractor quote
Staff Training & Adoption Package
Technology your team actually uses, with hands-on training and follow-up support.
Technology only pays for itself when staff use it. This package assesses where your team gets stuck, builds plain-language guides and cheat sheets, runs hands-on sessions for the tools you own, and follows up after launch to confirm the new habits stick.
- ✓Training-needs assessment for the tools you already own
- ✓Plain-language how-to guides written around your workflows
- ✓Hands-on sessions for POS, CRM, menu boards and ordering tools
- ✓Quick-reference cheat sheets for each station
- ✓Owner and manager training on reports and settings
- ✓Security-awareness basics: passwords, phishing and payment care
- ✓Scheduled refresher session after launch
- ✓A check of which training funding may apply before you commit, subject to program rules, available funding, and approval
- ✓Adoption check-in to confirm the tools are being used
Good fit: Teams whose new systems are gathering dust after go-live · Owners rolling out POS, CRM or menu technology to non-technical staff
