Retail Modernization
BBN Labs modernizes storefront retail as one project instead of seven disconnected apps. The scope: POS consultation and integrations, inventory and barcode workflows, product catalogues, and CRM and loyalty. Add click-and-collect, payment integrations, sales dashboards and staff training. In Ontario, qualifying direct-to-consumer retailers may also fit the OCI Retail Modernization Project Grant (currently up to $5,000). We scope projects so the paperwork is ready if you apply.
What you get
- POS consultation, selection support and integrations
- Inventory management and barcode workflows
- Product catalogue setup
- Payment integrations and gift cards
- CRM, customer database and loyalty (see Loyalty & CRM)
- Click-and-collect and delivery integration
- Sales dashboards and staff accounts with permissions
- Digital-adoption training for the team
- Cybersecurity basics: backups, access, two-factor logins
- Implementation documentation suitable for grant claims
What it fixes
- Inventory lives in your head and walks out the door unnoticed
- The POS, the online store and the spreadsheet disagree about stock
- Checkout queues grow while staff hunt for prices
- You can't answer 'what actually sells on Tuesdays?'
Process
How a project runs
01
Walk the floor: how stock, sales and customers actually flow
02
Pick the tools: POS first, everything else connects to it
03
Configure, migrate data, test with real transactions
04
Train staff in their own workflow; generic demos don't stick
05
Document the implementation; review dashboards together monthly
Funding categories that may relate
The honest read on funding
Ontario's OCI pathway currently includes the Retail Modernization Project Grant, up to $5,000 for qualifying storefront retailers. Qualifying means 1–50 staff, one year operating and about $100k+ revenue. The pathway also includes the DMAP/TDP planning-to-implementation track. Both are first-come while funds last, subject to program rules and approval.
See the funding we track for upgrades like this, coast to coast →
Canada Small Business Financing Program
Up to $1,000,000
This program makes it easier to get a business loan by having the government share the lending risk with your bank or credit union. You apply…
Last verified July 2, 2026
BDC Financing — Start-up
Up to $150,000
BDC Start-up Financing provides the capital you need to turn your business plan into reality. Use these funds to purchase essential assets, cover…
Last verified July 2, 2026
Technology Equipment Loan (BDC)
Secure the capital you need for digital infrastructure, IT equipment, and cybersecurity upgrades. This BDC loan supports your modernization efforts…
Last verified July 3, 2026
Packages
Bundled ways to buy this
Retail Modernization Package
Store technology that knows your customers and saves your staff hours every week.
Modern retail tools should remove work. Too many add it. This package starts with a needs assessment, then implements only what fits your store: customer database, loyalty, review collection, ordering or booking, and inventory tools where they make sense. Everything is documented and your staff are trained before the project is called done, which also leaves you a clean file if a retail technology program is worth applying to.
Package details →Multi-Location Package
Every location looking and operating like one brand.
Two locations can feel like two different businesses unless the systems say otherwise. This package audits every site, standardizes branding, listings, reviews and loyalty across them, and leaves you a rollout playbook for the next opening.
Package details →Industries
Who asks for this most
Frequently asked questions
Do you sell a specific POS?
No. We're not a reseller chasing hardware margin. We recommend against your catalogue size, volume and budget, integrate what you choose, and stay accountable for the whole system working together.
How does the RMPG grant actually work with a project like this?
The current OCI program supports qualifying Ontario storefront retailers adopting digital hardware and software, up to $5,000, first-come while funds last. POS, inventory and CRM tools are named examples. The order matters: confirm eligibility and apply before purchasing. We scope and document the project so the application is real; OCI decides.
Related guides
Related solutions
Loyalty Programs & CRM
Know your customers and bring them back: databases, loyalty mechanics, email/SMS and gift cards that fit your counter.
E-commerce & Online Catalogues
Online stores and product catalogues that sell. Shopify, WooCommerce or custom, with payments, shipping and training.
Automation & AI Workflows
Follow-ups, reminders, lead routing and reporting that run themselves. Practical automation without the AI theatre.
Staff Training & Digital Adoption
Your team actually using the tools: hands-on training, written guides and a support window, with training-grant screening.
Ready to start on Retail Modernization?
Tell us about your business and what you're working with. You'll get a practical plan, a clear quote, and an honest funding read checked against the 279 verified programs we track.
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Subject to program rules, available funding, and approval. Final decisions are made solely by each program administrator.