BBN Labs — Better Business Network

Reviews, QR & NFC Tools

BBN Labs builds the review-and-feedback toolkit for storefront businesses. That includes Google Review Cards, NFC countertop stands, table-level QR cards, private feedback forms and trackable QR campaigns. One tap takes a happy customer to your review page. Structured feedback routes service issues to you privately and fast. Honest by design: no filtering out unhappy customers, and no fake reviews.

What you get

  • Google Review Cards and NFC countertop stands
  • Table-level QR review cards with location tracking
  • Private feedback forms routed to your inbox or phone
  • Review-request landing pages
  • Menu, Wi-Fi, loyalty-signup and WhatsApp QR codes
  • Digital business cards for staff
  • Trackable QR campaigns with monthly analytics
  • Multi-location dashboards
  • Replacement-card support when hardware walks away

What it fixes

  • Happy customers say thanks and leave; unhappy ones write essays online
  • Staff feel awkward asking for reviews without a tool in hand
  • QR codes on tables link to a dead PDF nobody updates
  • You have no idea which table, location or campaign drives responses

Process

How a project runs

  1. 01

    Map the moments customers are happiest; that's where the ask goes

  2. 02

    Cards, stands and pages produced in your brand

  3. 03

    Staff get a 10-minute script that doesn't feel like begging

  4. 04

    Monthly analytics show what's working by location and table

Funding categories that may relate

The honest read on funding

Customer experienceRetail modernization

Review tooling is usually a standard business expense. When it forms part of a broader qualifying retail-technology project, a program may apply, subject to its rules and approval.

See the funding we track for upgrades like this, coast to coast →

Packages

Bundled ways to buy this

Reputation & Loyalty Package

More and better reviews, and customers who come back on purpose.

Reviews decide who gets the first visit; loyalty decides who gets the tenth. This package sets up review collection at the counter, response templates, a loyalty program and a customer database, then trains your staff to use them every shift.

Package details →

Retail Modernization Package

Store technology that knows your customers and saves your staff hours every week.

Modern retail tools should remove work. Too many add it. This package starts with a needs assessment, then implements only what fits your store: customer database, loyalty, review collection, ordering or booking, and inventory tools where they make sense. Everything is documented and your staff are trained before the project is called done, which also leaves you a clean file if a retail technology program is worth applying to.

Package details →

Industries

Who asks for this most

Frequently asked questions

Is filtering unhappy customers away from Google allowed?

No. Review gating violates Google's policies and we don't build it. We build an effortless ask for everyone, plus a clearly separate private feedback channel that catches service problems quickly. Most businesses find the private channel alone pays for the system.

NFC or QR: which works better?

Both, deployed where they fit: NFC stands win at counters (one tap, no camera), QR wins on tables, receipts and print. Our cards carry both, so the customer chooses whatever feels natural.

Related solutions

Ready to start on Reviews, QR & NFC Tools?

Tell us about your business and what you're working with. You'll get a practical plan, a clear quote, and an honest funding read checked against the 279 verified programs we track.

Free No obligation Reply within 1 business day

Subject to program rules, available funding, and approval. Final decisions are made solely by each program administrator.